Frequently Asked Questions about our Villa Rental, Monchique and Algarve.


Frequently asked Questions

 

 

 

If you have a question about anything relevant to Villa Vida Nova, Monchique or the Algarve just send us an email and we will answer it as fully as possible.

 

 

 

Has David Cameron stayed at your villa in Monchique?

Unfortunately not. We are not big enough for his family and entourage (staff, guards, drivers, etc.), we only sleep 6. In July 2013 and again in 2015 he had his family holiday in a much larger villa about 1km away from here. He used many of the restaurants in the area, including our closest one, O Luar da Foia, there is a photo in there of David shaking hands with our Mayor Rui. In 2014 he and his family again stayed in Portugal villas in Cascais just west of Lisbon, but of course this year he is back here in Monchique again! ........does he like Monchique or what!

Do you give discounts or have special offers?

Certainly we do. If we have a cancellation or if a week is still unsold with only 4 weeks to go then we will discount it, click on the special offers under the General tab or just email and ask.

I have seen your Villa advertised on many different websites should I book direct or through them?

It is entirely up to you. We advertise with several major players and have many links on smaller sites to get the best exposure possible. some of the more well known are, TripAdvisor, OwnersDirect, HomeAway, VRBO, HolidayLettings, ClickStay, Flipkey. These companies have very stringent regulations and checks in place to ensure integrity, standards, licensing and compliance with health and safety. Being registered with them also confirms legitimacy and thus compliments guest confidence. They do charge commission so obviously booking direct with us will give you the best rate by far. Either way you will receive the same 5 star service and attention to detail from us at all times.

Is the area and villa safe for children?

Monchique is still the “old” Portugal where neighbours look out for each other, the Algarve’s south coast has the hustle and bustle of tourism and there can be petty crime there like any other busy tourist location. Not so here in Monchique and we hope that it stays this way. The villa is on the end of a long dead end lane with only 5 occupied houses and so we have no passing cars, children can run and explore. We have gates so they can be closed if you have toddlers, we have a swimming pool and a pond so please supervise all children at all times.

Is the villa private and is the pool shared?

Nothing is shared. With this villa rental everything is exclusively yours. The villa is tucked away behind high granite walls and there is a cork oak forest between the villa and the Foia road. We have one neighbour about 50 meters away to one side, (not the pool side), who is quite old and keeps himself busy on his land tending his peach and Olive trees. If you are here at the right time of year you might get a basket of peaches from him! The pool area is completely secluded protected and very private so if you want to swim "au natural", then go for it!

Can we use our mobile phones, tablets and laptops at the villa?

Yes the Algarve and Monchique has excellent mobile phone coverage and the villa has free internet wifi so you can surf, email, Skype, video stream as much as you like.

How accessible is the villa for older folks?

If they can manage 14 wide stairs in two sections (7 then a wide landing then 7), with a hand rail then they will be fine. These are the stairs to and from the car parking area. We have a twin room on the ground floor so at least we can accommodate two less mobile people and the rest of the villa pool and outside dining is all on this level, only two bedrooms are up more stairs. Unfortunately we are not wheel chair friendly because of those outside stairs.

Do you meet fire regulations?

Yes we do. Our villa is licensed and inspected by local authorities here in Monchique, all rental villas in Portugal have to comply with all Health and Safety regulations including but not limited to regulation fire extinguishers, signs, fire blanket, smoke and Carbon Monoxide alarms.

Do you ever get negative reviews, all the reviews I have read are extremely positive, is this real?

Okay, someone had to ask. We pull out every stop and spare no expense to make this villa what it is, small things can go wrong but we put them right straight away, the reviews we have are genuine and come mostly via TripAdvisor or the other big portals. We have only ever had one poor review, you will see this on TripAdvisor and this came from 6 ladies who were permanently intoxicated and embarrassed themselves locally. For this reason we will not take same gender groups anymore.

Can we drink the water?

Absolutely. The villa's water is mains water. Monchique has natural spring water and is famous for its purity and mineral content. It is bottled here and sold throughout Portugal. The mains water is the same water but is very slightly chlorinated, you can drink from any tap.

Is there a tourist information office?

Yes, about 1.5kms from the villa, just as you enter Monchique from this end, you can't miss it, above the underground car park and next to the view point. Here you can find out all of the things to see and do and importantly about where and when the local events, fairs and music festivals are.

Do you have a proper license to operate?

 

Yes we certainly do and had to jump through all the hoops to get it but we firmly believe in being accountable. We have had a license since we started in 2011. In 2014 the government changed this licensing to a new system and so we have the new type of license since then. All accommodation establishments including private villas and self catering holiday homes/apartments in Portugal must have a current license.

 
Quite a mouthful "Estabelecimento de Alojamento Local" or Alojamento Local for short and displayed on signs and plaques simply as "AL"


Private villas with pools in Algarve

This is the plaque fixed to our villa wall. In a nutshell this title is awarded to Private Villas, Self Catering and Bed and Breakfast establishments that qualify and have been issued with a license to continue as such. Villa Vida Novas current license number is: 16027-8587/2014

In Portugal it is illegal to operate without this license. The license is awarded after inspection and approval by local standards officers and is awarded when an establishment meets stringent Quality and Health and Safety standards.

Having this license assures our clients that we meet these standards, however Bev and I regard these as the minimum and believe in exceeding these standards to ensure that our guests enjoy their holiday in absolute comfort and safety.

Should we buy Euros before we come?

When Bev and I travel we never buy currency in advance as the banks or bureaus give a very poor exchange rate and often charge commission on top of that! We only ever use our credit cards and your card supplier will, (check with them) usually give you a very favourable exchange rate, why, because they want to encourage you to use your card as they make commission from the merchants and giving a poor exchange rate would discourage card holders. You will only need cash for tips or very small purchases, you can use the card at every store and restaurant, so get some Euro cash at the bank machine at the airport when you arrive using your credit card, your card supplier will normally charge a small fee for cash advances.

Is there a Villa Vida Nova Blog?

It's on its way very soon! Update: yes we do, early days yet but check our Blog tab

Villa is phenomenal, weather was incredible, restaurants were beyond words,- TripAdvisor

 

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